LEGAL

Privacy Policy

Effective date: March 28, 2026

Munimetric, Inc. (“Munimetric,” “we,” “us,” or “our”) operates the munimetric.com website and related services. This Privacy Policy describes how we collect, use, store, and protect information when you use our platform.

1

Information We Collect

Account information. When you create an account, we collect your email address and any optional profile details you provide.

Usage data. We collect limited first-party activity data needed to run and improve the service, such as pages viewed, feature interactions, timestamps, browser type, and pseudonymous session identifiers.

Interest and inquiry forms. When you submit a contact or interest form, we collect the information you provide (name, email, organization, use case).

Newsletter subscriptions. When you subscribe to Munimetric publications, we collect your email address and publication preferences.

Cookies and similar technologies. We use essential cookies to maintain session state and authentication. We do not use third-party advertising cookies.

2

How We Use Your Information

We use collected information to:

  • Provide and maintain the Munimetric platform and services.
  • Authenticate users and manage account access.
  • Maintain basic security and audit trails for account and data changes.
  • Deliver newsletters and publications you have subscribed to.
  • Respond to inquiries and support requests.
  • Improve platform functionality, performance, and reliability.
  • Enforce our Terms of Service and protect against misuse.

We do not sell, rent, or trade your personal information to third parties.

3

Third-Party Services

We use a limited number of third-party services to operate the platform:

  • Email delivery. We use a third-party email service provider to send newsletters and transactional emails. Your email address is shared with this provider solely for delivery purposes.
  • Infrastructure providers. Hosting, storage, and database services are provided by third-party infrastructure companies that process data on our behalf under contractual obligations.

We do not integrate third-party analytics, advertising, or social media tracking services.

4

Data Retention

We retain account information for as long as your account is active or as needed to provide services. Usage data is retained for operational and analytical purposes and is periodically purged. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or necessary to enforce our terms.

5

Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (TLS), secure password storage, and access controls. While we take reasonable steps to protect your data, no method of electronic transmission or storage is completely secure.

6

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw consent for newsletter or marketing communications at any time.
  • Request a portable copy of your data.

To exercise any of these rights, contact us at inquiries@munimetric.com.

7

Children's Privacy

Munimetric is not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

8

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.

9

Contact

For privacy-related inquiries, contact us at inquiries@munimetric.com.

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Munimetric is a North Carolina-based municipal water-stress monitoring platform. We turn fragmented audit, compliance, infrastructure, and financial signals into source-backed, explainable outputs that help teams see what changed, why it matters, and compared to whom.

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For research and monitoring purposes only. Not investment advice, not a rating agency, and not municipal advisory services.